FAQ

  • Will my paper be free of plagiarism?
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    All of our writers follow a strict plagiarism policy that complies with the guidelines and requirements set by universities in each country we work with. If you have concerns, you will always have access to live chatting with your writer and may contact us at any time through our customer support. 1.Test 123 2. Again

  • How do I choose my writer?
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    Every writer has been chosen for each specific category according to their knowledge and their writing skills related to the topic. Our writers are informed of our terms and conditions about the high quality of the paperwork, our plagiarism policy and the importance of fulfilling the delivery deadline following the instructions of the customers via live chat. Once you submit your assignment and receive the writers’ offers you can choose the writer depending on your personal needs and the writers’ reviews and rating. You will be able to read any positive or negative feedback from previous customers. Therefore, you will be able to compare the prices that you receive with the writer’s skills and experience, based on their profiles.

  • Can anybody see my personal details and payment data?
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    We understand that privacy is one of the biggest concerns of our customers. For this reason we guarantee you that your data is completely safe. We have set high quality security measures to make sure your personal data, in our server and our website, will never be provided to any third parties in any way, shape or form. For our customer’s security, our website accepts payments through PayPal. PayPal is the easiest and fastest way to pay online and the safest worldwide payment method to protect your payment data from third parties.

  • How can I use the online chat?
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    When you submit the assignment, you will start receiving offers from different writers. After having received the offers, you will be able to contact them through our online chat to discuss any further information about your academic needs. Our chat platform is open 24 hours a day and you can chat in real time with the writers. To avoid any inconvenience you will be able to contact only the writer that made you an offer.

  • How do I place my order?
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    There are only 3 easy steps to follow Step 1: Choose the category that your essay is going to be based on. Step 2: Write the complete description for your job. Please try to give as much information as you can to help the writers understand your needs. You will also be able to submit up to 3 documents. Step 3: Create a deadline for your order and let the writers give you their best offers.

  • What if I am not satisfied with my paperwork?
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    Once you accept the offer of the writer that you want to collaborate with, you will be able to be in contact with him via our live chat. This will give you the opportunity to be informed during every step of the process and to require any further details. There will also be a progress bar that the writer will update accordingly with his work progression. The live chat is available 24 hours a day and you can contact your writer for any problems or issues that might occur during the process of your paperwork. Nevertheless if the writer does not respond to your enquire you can contact our support team by sending us an email to support@izipen.com. When the writer will submit your complete work, the payment will be automatically released. Once the money had been released for your completed project it will not be refundable. For further information, please read carefully the terms of use.

  • I want to become a writer, how can I do it?
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    Are you a university student or a graduate willing to use your writing skills? Do you want to share your knowledge and work on different writing projects? Do you have a previous experience in academic essays and you know that you are good at it? Do you think that you can provide high quality paperwork always on time? Then why don´t you use your talent and make some money at the same time? If you do believe that you have the right skills and knowledge to become a professional academic writer and provide high quality academic assignment free of plagiarism, then you can apply for a writer and become a part of our team. All you have to do is follow the steps to sign-up as a writer.

  • Why should you rely on us?
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    By using our services we guarantee that the writers have been carefully selected according to their experience, skill, and professionalism. Your personal information will always be confidential and will not be revealed to any third parties. After the transaction is completed your personal details will not be leaked to the writers, as both parties are not allowed to exchange any personal information. You can be positive that your project will be free of plagiarism in any way, shape or form. All our writers are aware that their work must be plagiarism-free as is mentioned in our terms and conditions.

  • What can I do if I forgot my password?
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    As a customer you need to sign up providing only your email address and a password. In case you forget your password you can reset it by clicking the link “forgot password” and automatically you will receive an email within the next few minutes. Then all you have to do is follow the instructions on how to reset your password.